<aside> <img src="data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' stroke='%23171717' fill='none' stroke-linecap='round' stroke-width='1.5' stroke-linejoin='round'%3e%3cpath stroke='none' d='M0 0h24v24H0z' fill='none'/%3e%3cpath d='M19.5 13.572l-7.5 7.428l-7.5 -7.428m0 0a5 5 0 1 1 7.5 -6.566a5 5 0 1 1 7.5 6.572' /%3e%3c/svg%3e" alt="data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' stroke='%23171717' fill='none' stroke-linecap='round' stroke-width='1.5' stroke-linejoin='round'%3e%3cpath stroke='none' d='M0 0h24v24H0z' fill='none'/%3e%3cpath d='M19.5 13.572l-7.5 7.428l-7.5 -7.428m0 0a5 5 0 1 1 7.5 -6.566a5 5 0 1 1 7.5 6.572' /%3e%3c/svg%3e" width="40px" /> To our dearest customers,

To streamline Macarose’s services as much as possible, we have created these terms & conditions to guide you on how to properly order and interact with our team. Kindly read through the following terms & conditions so that we may serve you as quickly and frustration-free as possible.

Cheers! Macarose Team

</aside>

<aside> <img src="data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' stroke='%23171717' fill='none' stroke-linecap='round' stroke-width='1.5' stroke-linejoin='round'%3e%3cpath stroke='none' d='M0 0h24v24H0z' fill='none'/%3e%3cpath d='M11 3h10v8h-3l-4 2v-2h-3z' /%3e%3cpath d='M15 16v4a1 1 0 0 1 -1 1h-8a1 1 0 0 1 -1 -1v-14a1 1 0 0 1 1 -1h2' /%3e%3cpath d='M10 18v.01' /%3e%3c/svg%3e" alt="data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' stroke='%23171717' fill='none' stroke-linecap='round' stroke-width='1.5' stroke-linejoin='round'%3e%3cpath stroke='none' d='M0 0h24v24H0z' fill='none'/%3e%3cpath d='M11 3h10v8h-3l-4 2v-2h-3z' /%3e%3cpath d='M15 16v4a1 1 0 0 1 -1 1h-8a1 1 0 0 1 -1 -1v-14a1 1 0 0 1 1 -1h2' /%3e%3cpath d='M10 18v.01' /%3e%3c/svg%3e" width="40px" /> For questions, you may reach us at the following:

Reply times: 9 AM - 6 PM

We are currently running on skeleton staff so we kindly ask for your patience when it comes to our replies. Thank you very much!

</aside>

GENERAL TERMS AND CONDITIONS

  1. By visiting our platform and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
  2. Terms of Service apply to all visitors/customers, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
  3. Macarose reserves the right to refuse service to anyone for any reason at any time.
  4. Customers agree not to reproduce, duplicate, copy. sell, resell, or exploit any portion of the Service, use of the Service, or access to the service.
  5. Prices for our products are subject to change without notice.
  6. We reserve the right at any time to modify products and services (or any part thereof) without notice at any time.
  7. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer or phone’s display of any color will be accurate.
  8. You agree to provide current, complete and accurate purchase account information for all purchases made at our store.

ORDER POLICY

Order Reservation

  1. All orders will be collected via Instagram or Viber.
  2. Once orders have been submitted via the order form, please give us 1-2 business days to get back to you with confirmation of your order.
  3. We do not accommodate any walk-ins. All orders must be placed in advance. Please refer to the following lead times:
    1. Standard Macarons, Cookies, Brownies & Bars: 1-2 days in advance
    2. Customized Macarons: 3-5 days in advance
    3. Customized Cakes: 5 days ina dvance
    4. NOTE: Lead times refer to the latest you can place an order. You may order further in advance if that is your preference.
  4. Macarose reserves the right to refuse service to customers who have unruly, threatening, offensive, and violent behavior.

Customer Privacy